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6 Tips for Adoption of New Tech in the Multifamily Industry

Author: Kasee Godwin
Date: 06.27.2023

In an era of rapid technological advancements, the multifamily industry is actively embracing the adoption of new tech solutions to streamline operations, enhance resident experiences, and drive business growth. Successfully integrating these technologies into multifamily properties requires careful planning and implementation.

In this article, we will explore six essential tips for the adoption of new tech in the multifamily industry. By following these guidelines, property managers, owners, and operators can maximize the benefits of technology while minimizing disruptions, ensuring a seamless transition, and staying ahead in the ever-evolving landscape of the multifamily industry.

Key Strategies for Adopting New Tech Solutions in the Multifamily Industry

  1. Assess Your Needs and Set Clear Objectives: Before diving into the sea of available tech solutions, it’s crucial to assess your specific needs and goals. Take the time to evaluate your current pain points, identify areas that require improvement, and envision how technology can address these challenges. This evaluation will guide you in selecting the right tech solutions that align with your objectives.
    Create a comprehensive list of requirements and prioritize them based on their impact on your business. Consider factors such as scalability, ease of integration, and compatibility with existing systems. By setting clear objectives, you will have a roadmap to guide your decision-making process and ensure that the chosen technology solutions meet your organization’s specific needs.
  2. Research and Evaluate Potential Solutions: The proptech landscape is vast, offering a wide range of solutions tailored to multifamily operations. Conduct thorough research to identify potential tech partners that align with your requirements and objectives. Seek recommendations from industry peers, attend technology conferences, and explore online resources such as industry blogs, reports, and review platforms.Consider factors like vendor reputation, customer testimonials, and case studies during the evaluation process. Request demos or trials to gain hands-on experience and assess how well the solution addresses your pain points. Evaluate factors such as user-friendliness, scalability, customization options, and ongoing support.
  3. Prioritize Seamless Onboarding and Training: A smooth onboarding and comprehensive training are crucial to ensure the successful adoption of technology. Look for tech partners that offer robust onboarding programs, including dedicated support and training resources. As the one Qira provides, a pain-free onboarding process can significantly reduce frustrations and accelerate the integration of new tech solutions.Collaborate closely with your tech partner to create a tailored onboarding plan that suits your organization’s structure and goals. Provide ample time for training sessions and allocate resources for staff to familiarize themselves with the new technology. Encourage feedback and promptly address concerns to ensure a seamless transition for your onsite teams.
  4. Foster Open Communication and Collaboration: Effective adoption of new tech solutions requires a collaborative effort between all stakeholders. Encourage open communication channels within your organization to ensure that all team members have a voice in the adoption process. Involve onsite staff, property managers, and residents in discussions to understand their unique perspectives and concerns.Create a feedback loop to gather insights and monitor the performance of the technology solutions. Regularly communicate updates, benefits, and milestones achieved through the adoption process. This transparency will foster trust, encourage adoption, and reinforce the positive impact that new tech solutions can have on daily operations and resident experiences.
  5. Start with Pilot Programs and Scalable Implementation: Implementing new technology solutions across an entire portfolio at once can be overwhelming and risky. Instead, consider starting with pilot programs in select properties or departments to assess the technology’s effectiveness and gather valuable feedback. This phased approach allows for fine-tuning and adjustments before scaling up to a larger implementation.During the pilot phase, closely monitor key performance indicators and collect data to evaluate the solution’s impact. Use this opportunity to address any challenges and refine processes based on real-world experiences. Once the pilot program proves successful, replicate the implementation across additional properties or departments, gradually expanding the technology’s reach.
  6. Embrace Continuous Learning and Adaptation: The proptech landscape constantly evolves, with new innovations emerging regularly. To stay ahead of the curve, embrace a continuous learning and adaptation culture. Encourage your team to stay informed about industry trends and attend relevant conferences and webinars. Engage in discussions with tech partners to understand future roadmaps and potential enhancements to your adopted solutions.Regularly evaluate the performance of your tech solutions and seek feedback from staff and residents. Keep an eye out for new technologies that can complement or enhance your existing systems. By remaining open to adaptation and continuous improvement, you can ensure that your multifamily operations stay at the forefront of technological innovation.

A Journey Towards Innovation and Excellence in Multifamily Operations 

Adopting new tech solutions in the multifamily space can revolutionize property management, drive operational efficiency, and enhance resident experiences. 

Property managers, owners, and operators can confidently navigate the adoption process by following these six essential tips—assessing needs, researching potential solutions, prioritizing onboarding, fostering communication, starting with pilots, and embracing continuous learning. Remember, successful tech adoption is not a one-time event but an ongoing journey toward innovation and excellence in multifamily operations.

By embracing these tips for the adoption of new tech in the multifamily industry, property managers, owners, and operators can pave the way for a tech-driven future and stay ahead in an ever-evolving landscape.


Kasee Godwin

Position: Director of Marketing
Social Networks

Kasee is the Director of Marketing for Qira. She has nearly 15 years of experience in the real estate marketing industry, including 10 years on the client side. In her spare time, she enjoys reading science fiction, exploring new wineries, and fostering Golden Retrievers.

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